2024 Student Services Survey Results

All UCSF students are invited to respond to the biannual Student Services Survey. The Survey measures student satisfaction with services under the Campus Life Services, Office of Diversity and Outreach, and Student Academic Affairs umbrellas.

Student Life, which administers the Survey, called for students to respond to the 2024 Survey from January 17 through February 15. In all, 812 – about 26% – of UCSF’s 3,139 enrolled students participated.

Students from all schools and programs are represented in the survey results, as follows:

  • 99 dentistry students
  • 220 graduate (PhD and master's) students
  • 204 medical students
  • 100 nursing students
  • 144 pharmacy students
  • 45 physical therapy students

Satisfaction with Services

Service # of respondents total very satisfied
or satisfied
% very satisfied % satisfied % dissatisfied % very dissatisfied
Basic Needs for Students 545 98% 57.61 40.37 1.47 0.55
CARE Program 28 96% 39.29 57.14 0 3.57
Disability Resource Center 22 91% 40.91 50.00 4.55 4.55
Educational Technology Services 57 96% 31.58 64.91 3.51 0
Family Services 7 71% 0 71.43 28.57 0
First Generation Support Services 124 94% 56.45 37.90 4.84 0.81
Fitness and Recreation 497 97% 47.28 49.90 2.21 0.60
Guardian Scholars Program 7 100% 71.43 28.57 0 0
Housing Services 191 90% 32.46 57.07 8.90 1.57
International Students and Scholars Office 43 98% 48.84 48.84 2.33 0
Learning Resource Services 49 94% 40.82 53.06 6.12 0
LGBTQ Resource Center 38 95% 44.74 50.00 2.63

2.63

Library 515 90% 35.15 55.34 8.35 1.17
Multicultural Resource Center 45 93% 37.78 55.56 6.67 0
Office of Career and Professional Development

158

97% 56.96 39.87 3.16 0
Office of the Registrar 229 96% 30.13 65.50 3.06 1.31
Police Department 30 77% 33.33 43.33 16.67 6.67
Student Disability Services 105 96% 68.57 27.62 2.86 0.95
Student Financial Services 332 93% 39.76 53.61 5.72 0.90
Student Health and Counseling Services 340 83% 32.06 51.18 11.47 5.29
Student Veteran and Military Support Services 8 88% 62.50 25.00 0 12.50
Synapse (the UCSF student newspaper) 57 100% 42.11 57.89 0 0
Transportation Department 254 91% 39.76 51.18 7.09 1.97
Undocumented Student Services 9 100% 33.33 66.67 0 0